A clearer process marketplaces never built in.
Facebook Marketplace, Gumtree and private sales were never designed with a documented transaction process built in. TrustEcho is developing structure for before money changes hands.
Built for the kinds of items people buy from strangers.
- Electronics, phones, laptops, gaming gear
- Furniture and homewares
- Collectibles and memorabilia
- Tools and equipment
- Tickets and high-demand items
- Anything over a few hundred dollars
A documented alternative to cash and bank transfers.
- TrustEcho is developing a Stripe-connected process as an alternative to a direct transfer.
- Both parties would work from the same recorded transaction details.
- Delivery or in-person handover expectations are set out in advance.
- The record reflects what was agreed, for reference by both sides.
How TrustEcho is intended to help.
TrustEcho is being developed to give buyer and seller greater clarity before, during and after a marketplace transaction. Availability and transaction functionality will depend on the applicable early-access or pilot arrangement.
Record the item and agreed price
Set out the item, the price and the key details both parties have agreed to.
Confirm delivery or collection expectations
Capture how and when the item is expected to change hands.
Give both parties the same transaction details
Buyer and seller work from one shared record rather than separate messages.
Establish a clearer process before payment
The applicable payment steps are intended to be agreed before money moves.
Maintain a clearer understanding of the agreed outcome
Both sides can refer back to what was recorded if questions arise.
Marketplace scams rely on uncertainty. TrustEcho is working to add clarity.
Traditional Marketplace
- Bank transfers to strangers
- No shared agreement
- No record of what was promised
- Difficult disagreements
- Hard to trace once a bad actor disappears
TrustEcho's intended approach
- A shared transaction record
- Clearer participant details
- Shared confirmation of terms
- Documented agreed outcome
- A developing Stripe-connected payment process
Interested in a clearer marketplace transaction?
Whether you're buying or selling, request early access and we'll keep you informed.