A clearer framework for staged work and service agreements.
TrustEcho is being developed to help tradespeople and customers record scope, price, project stages and completion expectations before work begins.
Built for the way jobs actually run.
- Renovations and extensions
- New build construction
- Electrical and plumbing
- Landscaping and outdoor work
- Service contracts and ongoing work
- Multi-stage commercial projects
Define the stages. Keep a clearer record as you reach them.
- Agree the stages up front.
- Staged payments are being explored as a planned application of the developing product.
- Reach the stage, both sides confirm, the record is updated.
- A clearer record could help reduce surprises around the final invoice.
How staged work could be recorded.
A conceptual four-stage framework designed to give the tradie and the customer a clearer, shared process. The functionality available during early access may vary while the TrustEcho platform is being developed and tested.
Agree scope and stages
The tradie and customer record the scope, price and project stages before work begins.
Establish the payment process
The applicable payment steps for each stage are intended to be set out in advance.
Tradie completes the work
The tradie delivers the agreed stage against the recorded scope.
Confirm the outcome and complete the record
Once the agreed stage conditions have been assessed by both sides, the outcome is recorded.
Traditional renovation vs the TrustEcho approach.
Traditional
- Large upfront deposits
- Chasing unpaid invoices
- Arguments about completion
- No agreed stages
- Long payment delays
TrustEcho
- Agreed stages recorded up front
- A shared project record
- Shared confirmation at every stage
- Completion expectations agreed in advance
- A clearer record of each stage
A framework intended to fit every trade.
From residential renovations to commercial fit-outs, TrustEcho is being developed to add structure wherever stages, materials and labour need to be tracked. TrustEcho does not replace a written service contract or your statutory consumer rights.
Bathroom renovations
Kitchen renovations
Roofing
Landscaping
Electrical
Plumbing
Painting
Commercial fit-outs
A clearer process for quoting and staged work.
TrustEcho is developing a framework to keep staged work, agreed details and a documented record at the centre of every project.